Set Up Form Branching and Conditional Logic

  

However difficult it may be to find the looks and the brains combined in real life, on 123ContactForm they coexist in perfect harmony. Forms are not just pretty faces. They are also endowed with logic. Based on user action and owner specification, forms can behave differently. A more accurate definition of 123ContactForm web forms would be pretty faces with brains attached. We provide three awesome features related to branching and conditional logic.

Field rules

Let’s say that you want to find out whether form users have a pet and, if they do, whether it is a dog, a parrot or a hedgehog. A simple radio buttons field will get you the Yes or No answer. Another radio buttons field will provide the three pet options. But if the first answer is No, you might want to include an additional option for the second one, saying For goodness’ sake, I do not have a pet. I’ve already told you that. So what to do?

Set up field rules. Field rules allow you to show or hide form fields based on users’ answers. Hide the dog, the parrot and the hedgehog and create a field rule that will only bring them out if the answer is Yes. Add and customize both fields in your Form Editor, then go to your SettingsRules section and press Add Rule. Establish the field rule in the lightbox that shows up.

Add Field Rule

This is the simplest example of a field rule. Once you get to play a bit with field rules, you’ll see that greater complexity can easily be achieved. You can even add a sea lion to the list.

Custom notifications

With custom notifications, you can decide who gets what message. Moving on with our pet example, let’s assume that there are three people in our hypothetical team: a dog trainer, a pirate and a gardener, who should get the form submissions referring to dogs, parrots and hedgehogs, respectively. 123ContactForm web forms allow you not only to set up multiple recipients for your forms, but also to send specific messages to specific addresses. Like this, you can skip the email sorting phase, save time and send the replies faster.

To create multiple and custom recipients, go to your SettingsNotifications section and press Add Notification Email. In the lightbox that appears, create and customize the new notification email address.

Add Custom Notification Email

Confirmation rules

Autoresponder behavior can also be customized. Depending on the input provided, form users will receive certain confirmation messages. Set up several web form autoresponders and establish rules that relate them to user input. For instance, a custom confirmation message can give tips on how to teach your parrot to talk. This message will be sent only to the users who checked the parrot option in your form.

To create rules for autoresponder messages, visit the SettingsRules section and select the tab Confirmation Rules. Press Add Rule to set up a new rule or Manage to manage autoresponders.

Add Confirmation Rule

So go head and add some logic to those pretty faces. It will help you manage form submissions better and will keep form content relevant, users satisfied and hedgehogs happy. Log in or sign up for a 123ContactForm account.

 

Featured image courtesy: freedigitalphotos.net

About the Author

Alexandra Draghici is the Project Manager of 123ContactForm. She tracks our project development and acts as a link between departments. Alexandra likes web technologies and teaching online and offline.

This entry was posted on Thursday, October 20th, 2011 at 7:14 am and is filed under Features, Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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