White Label Forms & Surveys

Clients are interested in the result of your work. That’s what they pay for and what they want to get done as quickly and professionally as possible. Most often, they are less or not at all interested in how you do the work, as long as you do it. But, when the product that you deliver to clients implies a contact between them and your tools, you probably don’t want those tools to be associated with a third party.

123ContactForm is one of the white label tools that saves you a bunch of time, whilst being easily brandable. Let’s say that you represent a web design/development company that uses 123ContactForm to build web forms and surveys for clients. Where to begin in turning the white label into your own label?

Start by changing your 123ContactForm account details (My Account → Change Account Details). Focus on the last two options in the customization lightbox: Domain Name and Logo. In the first box, type the subdomain that you are using as an alias for the 123ContactForm.com domain. Here is information on how to create a domain alias. Users will see no reference to 123ContactForm in form URLs, only the subdomain used as an alias.

Moving on to the logo, change our logo to yours using the File Upload field in the customization lightbox. Your custom logo will appear on the page shown in the image below. This page looks a bit unfamiliar, right? Well, to your clients, it will be very much familiar, since it will be the home page of their form management system.

Predefined form fields are the easiest to use – you drag them to your form, the end. The field label and format are self-explanatory and predefined validation gets you nothing but the information you’ve asked for.

The problem with predefined form fields, quite self-obvious itself, is that they are less flexible. While very suitable for specific situations, they can quickly become a reason for frustration.

We’ve experienced this with our predefined Phone field. Most US users are thrilled about it. Non-US users get righteously upset with this form field from time to time. The US standard is unusable for them and they have to use a simple Number field to get the job done.

Well, they had to. Because, as you’ve probably noticed (or will notice in the close future), we are more and more preoccupied with increasing usability for users from all parts of the world. And today we’re releasing an improved Phone field.

It’s predefined, yet customizable. Three input boxes linked by dashes, one hash key below each digit and numeric field validation – these stay the same. However, you’ve got a menu called Number Format where you can establish the number of digits each box will accept. This way, no matter what your country’s standard phone number format is, you’ll be able to use the Phone field in that precise format.

How to do it? Go to your Form Editor, add a Phone field and, in its Edit Field panel on the left side of the page, select your preferred format. If you believe there might be any room for confusion for users (especially in what including or leaving out the country calling code are concerned), use Field Instructions to provide an example.

Here are some of the custom phone number formats available at the moment:

Denmark field for phone number: NN-NN-NNNN (2-2-4)
France, Australia field for phone number: NN-NNNN-NNNN (2-4-4)
Polland, Spain field for phone number: NNN-NNN-NNN (3-3-3)
US, Canada, Mexico field for phone number: NNN-NNN-NNNN (3-3-4)
The Netherlands, Switzerland field for phone number: NNNN-NN-NNNNNNNN (4-2-8)
Quebec, UK field for phone number: NNNN-NNN-NNNN (4-3-4)
Romania field for phone number: NNNN-NNN-NNNNNN (4-3-6)
Italy field for phone number: NNNN-NNN-NNNNNNN (4-3-7)
Germany field for phone number: NNNN-NNNN-NNNNNN (4-4-6)
Brazil field for phone number: NNNNN-NNNN-NNNN (5-4-4)

If you need any other phone number format to be added to the list, let us know in the Comments section and we’ll add it straight away.

Read more about custom format for phone form fields.

Every website needs a contact form. This is our very first slogan since 2008, when we launched the early version of 123ContactForm (yes, we were pretty young back then!)

We’ve always strived to provide you with complete form building solutions that are all enterprise-ready and can match a wide variety of needs. Even so, there are things that an online form builder obviously cannot do on its own, including to build an entire website and host it (or perhaps make crispy French fries).

Today we have great news. Thanks to our friends at Vexxhost.com, it’s now faster and cheaper than ever to build that dream website and equip it with 123ContactForm web forms. We are offering our online form builder along with the website building kit of Vexxhost. And, of course, it comes with affordable web hosting too!

Your brand new website can hit the ground running in just minutes. Vexxhost offers high-end web hosting together with many other helpful features. You can choose from custom services of dedicated and semi-dedicated web hosting or opt for their fully monitored cloud hosting platform. And there’s more: every hosting plan offers a free website builder with a wealth of options for creating your website from scratch using either HTML or a visual editor. You can design your page and add content, set up email accounts, create subdomains and databases and install scripts for a variety of CMSs.

To access the 123ContactForm app from Vexxhost site builder and start creating your web forms, just login to your Vexxhost account. Click on our logo from the Software/Services section of the cPanel and you’re there!

We are looking forward to hear about your experience with Vexxhost and 123ContactForm. If you are already a user, go ahead and share a few words below!

The third party integration we’re launching today is not a lead collector, like most of our third party apps. 123ContactForm – Zendesk is an integration that helps you help your customers. It connects your contact form(s) to your help desk, facilitating support requests.

This means that customers don’t necessarily have to ask for assistance directly in your Zendesk interface. They can do it by filling out a contact form published anywhere on the web. What’s more, multiple contact forms can be linked to the same Zendesk account. From now on, support will always be a couple of clicks away.

The 123ContactForm – Zendesk integration can be enabled in your Settings → Applications section. Add the app, enter you Zendesk information and create associations between 123ContactForm and Zendesk form fields. The easiest way to set up your contact form with Zendesk integration is to reproduce your Zendesk web form in your 123ContactForm account and pair up fields.

Learn more about the 123ContactForm – Zendesk integration.

There are a handful cases in which multi-language forms are no longer just a nice tweak, but veritable must haves. Cases in which form users must have, at all times, access to the form in their native language. These cases are listed exhaustively below.

• When you use an online order form to sell women’s shoes and really don’t want them to tick coral pink by mistake, when they actually mean for salmon.
• When you don’t want those shoes to be delivered to Bucharest instead of Budapest.
• When you’ve got a one-field newsletter subscription form on your website, that might be mistaken for a search box.
• When you use an online event registration form for your Star Trek theme party and can’t pass up on the Klingons.
• When you build an online quiz and don’t want to leave any room for excuses for mixing up Swaziland with Switzerland.
• When you live in Switzerland.

In either of these cases, we’ve got it all covered. With 123ContactForm multi-language web forms, setting up your form or survey in as many language as needed is as easy as uno – dos – tres. Aquí hay más información acerca de multi-language forms.

We have received many requests from you with respect to multi-page forms and surveys, so today we are very happy to release them. The main cases in which pagination comes in handy are the following:

• complex online forms of any type that require a bit of segmentation
• long surveys that may burn users out unless split into easier to deal with sections
• forms or surveys where branching involves more than a few fields and users need to jump through pages
• Probably of greatest importance, forms with multiple pages may be of much help when you get creative and want to surprise form visitors.

As web users, we like what’s short and simple most. Form users are most likely going to devote their attention to three short and simple form pages rather than to one long and possibly wearisome page. Besides, almost each minor task completed contribues to keeping a good mood – and filling out a three-page form equals to completing three minor tasks successfully. For at least these reasons, multi-page web forms are tools that collect quality feedback and information from enthusiastic users.

The multi-page form feature can be enabled in your Form Editor → Advanced Fields panel. Drag the first Page Break to your form, then customize the pagination progress bar and add new page breaks. Learn more about multi-page forms.

Top 5 reasons to use online survey charts & reports

1. You communicate the clear and complete survey findings. All the input that you’ve gathered from visitors using an online survey tool is presented in a stuctured format.

2. Graphical display conveys a message much quicker than words. Conclusions are viewed, not read, which takes up less effort and spares energy for analysis.

3. Group division is crystal clear and comparison instant. Results are presented in colored pie charts or in other types of charts, with numbers and percentages attached.

4. Everybody saves time. You save time when drawing and preparing survey conclusions and readers understand them at first sight.

5. Survey charts & reports are reusable. Survey reports are rarely the end purpose; most often, they become part of more complex presentations, where they prove or support a point.

Oh, wait! With 123ContactForm survey reports, you’ve got 5 more reasons

1. Relevance is queen. 123ContactForm survey reports allow you to focus on what is important at a certain moment by using report filters or by including or leaving out survey questions.

2. Charts come in various flavors. Pie charts, bar charts (horizontal or vertical), line charts, all can be assigned to any survey field.

3. Other widgets are available. Display the number of submissions, show information from a numeric field, insert HTML blocks or even the submission table.

4. The layout is highly customizable. Survey reports can be customized in terms of layout and appearance: drag & drop sections, adjust their width and height, change colors and make various other tweaks.

5. It is easy. If it’s 123ContactForm, it’s as easy as 1-2-3.

Log in to your account and start experiencing the new 123ContactForm survey charts & reports.

As we have promised, here is part two of our small business blogs collection. Of course, the split is meant purely to make reading easier. All of these blogs are valuable resource pools, each on its field. We highly recommend checking them out!

1. Wise Bread


Feed your appetite for frugality with the help of Wise Bread team. You will find surprising life hacks and tips on how to grow your business on a tight budget.

2. Freelance Switch


This Envato blog brings professional looks and a daily supply of trustful insights for freelancers. Latest posts include creating value for your clients and billing.

3. New York Times Small Business Blog


The small business section of NY Times is constantly updated with news about social, tech and business trends that have an impact over small and medium-sized enterprises. We recommend this as a source of professional debates and insights on topical matters.

4. Open Forum


Don’t let the name and ownership of this blog (American Express) keep you away from the content. They deliver objective information that’s both instructive and entertaining.

5. Startups.co.uk


This is a trustworthy source of knowledge on starting a business for everyone, not just Great Britain inhabitants. The News section of this blog is the only one strictly related to United Kingdom, while resource articles are universal. Learn how to open your own business in various industries and how others have succeeded.

6. Biz Finance


Statistics, reports and facts. This is what Biz Finance is made of. Every article links to further resources in the field, so you can dissect topics on all sides. Great work.

7. CBS News


If you don’t have the time to watch broadcasts of CBS TV, take a glimpse on the MoneyWatch section of their website. It lists the main headlines of the day along with commentary and charts, so you can get the big picture out of any topic.

8. I Will Teach You To Be Rich


No empty motivational phrases. On this blog you will really get inspired on how to boost your income and get your business at the peak of success, all through real-life examples and case studies.

9. Daily Finance


Saving, Spending, Investing and Planning. These are among the main sections of Daily Finance, an AOL blog that features relevant news for small and medium-sized enterprises.

10. Top Rank Blog


Learn about a key side of any business with online presence – SEO and internet marketing. The team at Top Rank Online Marketing Blog delivers great crafted articles on best practices that anyone can implement in the benefit of his own business.

What other places do you visit for your daily dose of knowledge? Share your thoughts below!

If you’re already using 123ContactForm to give your visitors a place for newsletter sign up, you made an inspired choice. Today we will take you to the next level.

We are just launching the integration with a professional tool for managing email marketing campaigns: AWeber. You can now easily administrate all stages of your newsletter campaign. AWeber tools take care of newsletter production and delivery, while web forms created with 123ContactForm harvest the email addresses of subscribers whom you’ll send your message to.

As you may already know, AWeber is a powerful e-mail marketing software that can help you save a great deal of time and costs with your online promotion.

Convert your visitors into subscribers…

The first step for building a circle of responsive and engaged readers is to obtain their consent to receive your newsletter. A good way to do it is through a well crafted form. With 123ContactForm you can design your forms to achieve best conversion rates. Users can sign up for your newsletter after a single or double opt-in. The form will send their contact information (e-mail, first and last name etc) directly into your AWeber lists.

To synchronize 123ContactForm with AWeber, simply go to the Settings → Applications section of your form and choose AWeber from the list. On the Customize tab, enter your AWeber login data and check Enable. From the dropdown list containing all your existing AWeber lists, choose the one you would like to link with your form then click on Customize to match the AWeber fields (on the left) with the 123ContactForm ones (right dropdown lists). Save and you’re set!

…and boost your e-mail campaigns with AWeber

You can put up top notch emails with the HTML templates provided by AWeber. This service offers premium deliverability rate and provides tools for accurately tracking results and monitoring your campaign. You can even do A/B testing with up to four alternatives of e-mail copy at once and set autoresponder follow-ups. AWeber handles professionally all the stages of your e-mail campaign.

You can learn more about the know-how of email marketing on AWeber’s blog.

Read more about the 123ContactForm integration with AWeber.

How will you use the integration to build lists and put up e-mail campaigns? Share your comments, questions and tips below.

Here at 123ContactForm we are dedicated to help small businesses evolve by offering professional form building solutions for lead generation, information management and e-commerce. We already have a buzzing community of SME entrepreneurs among our best acquaintances, as you may see on the Testimonials and Case Studies page. Today we wish to share some food for thought.

If you seek for the best news, industry rumors and business advice, then search no more. These 20 blogs are especially crafted to offer resources for entrepreneurs (current and future!) and for small business owners. Whether you own a neighborhood fine-dining or you’re just about to launch the next smashing mobile app, find here a good dose of bright ideas to keep your small business up and running.

1. All Business Blog Center


You will definitely bookmark this gem. It covers a wide range of topics like Startups, Franchising and economics, with fine written viewpoints from experts. Browse deeper and you will find a section that offers downloadable official business forms and whitepapers to learn about business plans and credits.

2. Provoke Blog Canada


Vicky, Trudy and Karen are your specialized guides to problem solving. Their advice on this blog will help shape your communication, marketing and advertising strategy. Articles are always energetic and uplifting – pure bliss!

3. Harvard Business Review


The Harvard Business Review is clearinghouse for knowledge resources, all-business related. The brand is established since 1922, and so is the authoritative thinking of its writers. Beeline for HBR webinars to hear experts talking on business how-to’s and topics of the day.

4. Customer Evangelists Blog


Ben McConnell and his team do a brilliant job in analyzing the ups and downs of customer relations. You will learn how to effectively solve your clients’ problems and build customer loyalty. Because these two are doubtlessly connected, you know.

5. Small Business Trends


Good and timely content that pinpoints the latest trends in small business, this is what you will find in this blog. They link to in-depth expert articles, comment on news and give pertinent personal opinion.

6. Marketing Profs


When it comes to the marketing side of your business, it’s best to filter the ton of information on the web and trust only experts. This blog delivers advice and training with an edge.

7. Small Business Brief


This blog discusses the essential capital that every entrepreneur should have – a positive mindset. If you need easy bits of information you can digest at a cup of tea, this is the place to go.

8. Small Biz Bee


Multi-business entrepreneur Matthew Ringer delivers insights on how to set up and market a small enterprise. Updated on a daily basis, this blog has tips for everyone, from business owners to department executives.

9. Biz Sugar


Basically a social bookmarking site covering business information, Biz Sugar is filled to capacity with useful tips and analysis from tens of web sources. All things to all people, this is their household word.

10. My Venture Pad


A Social Media Today LLC site, My Venture Pad teaches great lessons about leadership and business growth. Several authors contribute to this fast paced blog that is always an interesting read.

Find these resources useful? Share your thoughts below.
And stay tuned for part 2!