How Does 24/7 Support Help Customer Satisfaction

November 26th, 2015

Support is crucial for a SaaS , there’s no doubt about that, but how big of a difference does having it 24 hours a day make? Well, it definitely increases customer satisfaction, […]

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Having a Multicultural Office Is Great!

November 24th, 2015

A multicultural office is not a new concept in western cultures, but in Eastern Europe, it’s a rare sight. That’s why here at 123ContactForm we’re very happy to have such a […]

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Have More Customer Driven Content

November 19th, 2015

The subject of inbound marketing vs outbound marketing has been long discussed and to this day, the former is the one declared the winner. After all, we’ve all heard the phrase […]

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The Importance of Customer Segmentation – SaaS Style

November 17th, 2015

Products are not designed to be everything to everyone. As much as your first instinct would tell you that “of course every business wants as many clients as possible”, if […]

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Sales Without a Shopping Cart

November 12th, 2015

Yes you read correctly, selling merchandise without a shopping cart, the smart way. Running your online shop through an online order form is convenient and presents a number of […]

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NPOs, get your donation form ready!

November 11th, 2015

The holidays are just around the corner, and for Non-Profit Organizations this represents the busiest time of the year. Year after year, statistics show that more than 50% of all […]

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